Me han estado facturando dos veces al mes

[INES5C6F]

Buenos días, tengo una consulta. Me han facturado dos veces al mes al principio de mes y al final. El mismo monto. Porque será 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

[John T Smith]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nancy OShea]

Log-in to your account below to confirm your order is what it should be. Make sure you don't have two accounts under different e-mail addresses.

https://account.adobe.com/

How do I Cancel my Subscription?

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https://helpx.adobe.com/manage-account/using/cancel-subscription.html

CONTACT ADOBE SUPPORT:

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Online Chat : https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours:  https://helpx.adobe.com/contact/phone.html