• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

MEMBERSHIP

New Here ,
Jan 25, 2025 Jan 25, 2025

Copy link to clipboard

Copied

EVERY MONTH i PAY $ 19.99 AND i AM NOT USING IT, HOW i AM GONNA CANCEL , EVEN COULDN'T  FIND MY MEMBERSHIP

 

THANK YOU

Views

56

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 25, 2025 Jan 25, 2025

Copy link to clipboard

Copied

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 25, 2025 Jan 25, 2025

Copy link to clipboard

Copied

before canceling per @John T Smith make sure you understand the terms,

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2025 Jan 30, 2025

Copy link to clipboard

Copied

LATEST

Hi @cengiz_9681,

We appreciate you sharing this. I checked your account details and there is no active or trial subscription associated with this email address.
Please check if you have any other email address that is being used for subscription. We can not ask for any private or confidential info here as this a public forum. 

You can always contact our support team and discuss it through a private chat session here: https://adobe.ly/4aBhQT1

 

Let us know if you have any questions.

 

Thanks,

Shivangi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines