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Mistake with payment

New Here ,
Sep 11, 2022 Sep 11, 2022

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Yesterday, Adobe took money from me for a subscription to Illustrator. I canceled my subscription last month and never used it again and deleted illustrator from my computer. There may have been a mistake, I just canceled the plan again. Is it possible to get money back? 

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correct answers 1 Correct answer

Community Expert , Sep 11, 2022 Sep 11, 2022

Hi Bangtan26060599jqya,

 

please note that this is mainly a public user-to-user forum, with only a limited amount of Adobe Employees present. We are not able to help you directly with any billing, account or subscription issues. You will need to contact Adobe Customer Care for assistance - they can help you better:


Best regards,
Maurice

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Community Expert ,
Sep 11, 2022 Sep 11, 2022

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Hi Bangtan26060599jqya,

 

please note that this is mainly a public user-to-user forum, with only a limited amount of Adobe Employees present. We are not able to help you directly with any billing, account or subscription issues. You will need to contact Adobe Customer Care for assistance - they can help you better:


Best regards,
Maurice

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Translate

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines