Mistakenly typed in wrong birth year during account creation

[Farshid Rafiq]

I mistakenly created my account using 1999 as birth year when in fact it is 1998. How can I make this right? I tried to search for the page that allows me to chat with the customer care. But I'm unable to find it. 

[John T Smith · Accepted solution]

You may be able to fix it yourself if you Log-in to your Adobe account and click this link https://account.adobe.com/

or

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730