money was debite

[Юля5D8E]

Hello everyone. I purchased a trial version of indesign. A week later, it ended and money was debited from my card, but this is not displayed in the adobe account and the check did not come to my email. What should I do?
sorry for the bad english

[John T Smith]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nancy OShea]

The free trial is for 7 days ONLY.  After that it automatically converts to a paid plan without your permission.  That's  why you gave them a bank card number to bill when you signed-up.

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
Online Chat : https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

[Abambo]

You still can cancel free of charge and get refunded for the first 14 days of your paid subscription. Please follow @Nancy OShea 's advice.