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I'm really confused about Adobe. What are you charging me for? I would really like to talk with one of the humans that take my money every month - would that be ok?
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Moving thread to the Account, Payment, & Plan forum from Using the Community
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Look in your account on Adobe.com. It will show your active plans.
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To contact Adobe directly:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.
Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...