Montant de l'abonnement non respecté

New Here ,
Sep 26, 2021 Sep 26, 2021

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Je suis déçu de Adobe car il ne laisse aucun moyen de les contacter. J'ai changé de formule depuis 4 mois et je devais payer 11.99 par mois, mais Adobe continue de me prélever 17.99. Je vais changer de carte bancaire et je vais me plaindre pour escroquerie

Julien FEIDOUAM  

Invoice number IEN2021028165157

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Adobe Community Professional , Sep 26, 2021 Sep 26, 2021

Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Sep 26, 2021 Sep 26, 2021

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Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Sep 26, 2021 Sep 26, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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