Monthly charged after cancellation!

[Zsuzsanna22374344iglk]

What's the solution if they continued to monthly charge me after trial version cancellation in September?

[Ged_Traynor]

Moving thread to the Account, Payment, & Plan forum from Using the Community

[Manan Joshi]

Hello @Zsuzsanna22374344iglk,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[Nancy OShea]

You should have received a confirmation email when you cancelled.  Check your spam folder.