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Monthly payment increased after reducing users

New Here ,
Nov 01, 2023 Nov 01, 2023

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I have 2 license on my business account and the monthly payment increased to $71. It is weired because I was paying less when I had more users. I am not sure what the subscription provide. I appreciate if someone explain to me why my subscription increased. 

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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after your first year, the cost increases for most plans. ie, the first year is offered at an intro price

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