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Monthly Subscriptions of PhotoShop TOO MUCH

New Here ,
Oct 11, 2020 Oct 11, 2020

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Dear All, I am only finding out today the one off payment for the Photoshop has been replaced with a monthly subscription and I found that very very expensive given that my children may only use one feature of this platform. This is not like a Netflix where we watch movies anytime. We do not use all your platforms everyday they may be a good thing to have but the $22 subscriptions per month for infinity is ridiculous if we do not need this all the time. Can you assist us here please? My daughter came up with a Uni project where she must design a cover page for an album for her assignment.  Could you assist us please? Regards Elizabeth

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correct answers 1 Correct answer

Community Expert , Oct 11, 2020 Oct 11, 2020

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

The only one time fee is for Photoshop Elements... Photoshop is only by subscription

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the p

...

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Community Expert ,
Oct 11, 2020 Oct 11, 2020

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

The only one time fee is for Photoshop Elements... Photoshop is only by subscription

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Oct 12, 2020 Oct 12, 2020

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Just to clarify:

The license is for a single user and not to be shared.

 

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LEGEND ,
Oct 12, 2020 Oct 12, 2020

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You can subscribe to a Photoshop for $10 a month. It's a huge bargain, though you must pay for the whole year: when it was last sold, Photoshop was $700, like six year's subscription. But it is one license per person; there is no family license, and no transferring a license. 

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