My emails are not responded on

New Here ,
Dec 23, 2021 Dec 23, 2021

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Hello,

 

I sent Adobe a private email, on Friday, December 10, 2021, 03:52 PM East African Time, but up to now, I have not received the reply. Do adobe has dedicated mail for private contacts?

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Adobe Employee ,
Dec 23, 2021 Dec 23, 2021

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Hi there, 

 

Please feel free to share your issue with us on ou community so that we can help you. You may also try to contact our support here: https://helpx.adobe.com/in/contact.html

 

Hope this helps! 

 

Thanks 

Kanika 

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Adobe Community Professional ,
Dec 23, 2021 Dec 23, 2021

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Adobe does not provide support via email, so even if the email address was genuine(which I doubt) the chances of getting a response are quite slim. So the best option is to use the support chat as mentioned by @KanikaS 

-Manan

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Adobe Community Professional ,
Dec 23, 2021 Dec 23, 2021

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LATEST

Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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