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Hello, I been trying to cancel my payment for Adobe, my father passed away and had a love for creating art.
I do not know his credentials, for he is not here anymore.
How do I cancel his membership? I don't use Adobe as much and I want to cancel it for future withdrawals.
Thank you.
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His account is under his email.
And payment is made from me.
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Please go to Adobe Customer Service (make sure to sign in to allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
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It says I need an active plan to connect to a live agent.....
I'll try to contact via phone then.
Thank you Peru