my fully paid years subscription to adobe full suite was cancelled

[sarahB830]

hello, i am contacting you as for 7 days and am finding it impossible to access any of your 'support' channels, including email. my fully paid years subscription to adobe full suite was cancelled and no refund made. i did not request this. please send me to the appropriate channel to return my service. order number ADB140178000EDIE. thank you.

[moderator detached from unrelated thread and moved from stock to the correct forum]

[Abambo · Accepted solution]

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)