My Adobe account is not authorizing my subscription renewal. The only payment method available for me in Argentina is to pay by credit card. No matter what bank and credit card I try, they are all being rejected by Adobe, even for a credit card that a colleague has successfully used on his own account. How do I proceed?
contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
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