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My plan showed Adobe Express as an included app

New Here ,
Sep 26, 2023 Sep 26, 2023

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i have been using Adobe Express (Spark Post) fron 2 years and the same was included in my plan 

Suddenly it has been removed and now it asks me to pay for the same. What is this?

[Profanity removed by moderator.]

TOPICS
Account management , Billing

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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edit: ignore @Peru Bob and my suggestions. you have a plan that does not include adobe express.

 

 

if the above preceding suggestion fails to help, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

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Adobe Employee ,
Sep 28, 2023 Sep 28, 2023

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Nrjsuthar, thanks for your question. Please see https://www.adobe.com/creativecloud/photography/compare-plans.html for information about what is included in your recently purchased Creative Cloud Photography plan. 

 

If you have additional questions or comments about accessing Adobe Express, then I would recommend posting to the Adobe Express forum at https://community.adobe.com/t5/adobe-express/ct-p/ct-adobe-express?page=1&sort=latest_replies&lang=a...

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