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My Return

New Here ,
Jun 06, 2023 Jun 06, 2023

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Money was taken from my account two times. This is not right. I never used the app

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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When you buy a subscription Adobe has no way to know if you use the program(s) or not

 

You have 14 days to cancel... after that your subscription is active

 

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Employee ,
Jun 06, 2023 Jun 06, 2023

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Tarsha, which Adobe software or service are you attempting to return? I don't show any activity under the account you used to post to this public discussion forum.

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