Mystery Credit card charge

[justin_5207]

Adobe is running a. scam and charging my credit card but I have no access to any subscription for adobe products.

how do I get this stopped? 

[kglad · Accepted solution]

check here first, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000320340311

and if the charges are still unrecognizable, contact your credit card provider and report fraud.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[mylogsman]

It happened to me once that after a while the money was returned to my account.

[Nancy OShea]

Maybe you ordered an app from Google Play, Apple iStore, or Amazon.  You'll need to contact the appropriate vendor about that.

Or possibly, you or a family member have another plan under a different email and password.

https://account.adobe.com/plans