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Não consigo cancelar meu plano

New Here ,
Nov 28, 2022 Nov 28, 2022

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Não estou conseguindo cancelar meu plano há mais de 15 dias. Entrei atraves de varios computadores e celular, mas não consegui cancelar. Segui todos os passo para cancelar, mas quando aperto o botão de cancelar, abre nova pagina para autenticar com o email, mas o ícone continuar fica carregando e é impossivel clicar e cancelar. Quero cancelar urgentemente, pois não quero pagar mais 90 reais em dezembro.

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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