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NÃO CONSIGO comprar o Photoshop!

New Here ,
Nov 15, 2022 Nov 15, 2022

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Alguém da Adobe, pode me orientar, como conseguir BAIXAR o Photoshop, e como consigo finalizar a compra? Já tentamos de todas as formas, desde ontem. 

Foi gerado o número do pedido, mas não chega o e-mail de confirmação. Fizemos 04 tentativas com dados do cartão de crédito e afins. Mas o processo não é continuado. 

ALGUÉM
pode explicar por favor!?

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correct answers 1 Correct answer

Community Expert , Nov 15, 2022 Nov 15, 2022

This space is provided by Adobe, but this is not Adobe support
https://helpx.adobe.com/support.html Sorry

, nobody here can help with an account or payment problem

so wait times are long-you
MUST make sure that your browser does NOT block ads, scripts, or pop-ups-you
MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-meaning
type in the word Agent without quote th

...

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Moved to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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This space is provided by Adobe, but this is not Adobe support
https://helpx.adobe.com/support.html Sorry

, nobody here can help with an account or payment problem

so wait times are long-you
MUST make sure that your browser does NOT block ads, scripts, or pop-ups-you
MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-meaning
type in the word Agent without quote the quote " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Hello Brother. Thank you very much for the wonderful explanation. Unfortunately their channel is terrible for customer service. I will keep trying.
Thank you for your support. It cost! 

 

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Hello Brother.

I was able to finalize the Photoshop license purchase process. Now it's time to run to catch up.
Thanks.

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