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Necesito ayuda

New Here ,
May 01, 2024 May 01, 2024

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Buenas Tardes Sres.
Una pregunta... Me han cobrado automáticamente ayer el programa del Plan de Premiere Pro cuando yo no lo he pedido y tampoco me dejan quitar mi tarjeta ni quitar esa opción, todo por que quise aprender a usar con el Plan Gratuito... tuve que cancelar el programa por que el dinero que me descontaron era para pagar algo personal y ahora no puedo, lo he cancelado ayer mismo que me han cobrado!!
Mi pregunta es ¿Tendre mi reembolso completo correcto? no es justo, porfa necesito ayuda Urg! gracias.

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Community Expert ,
May 01, 2024 May 01, 2024

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This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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