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NECESITO CANCELAR URGENTEMENTE LA SUSCRIPCION

New Here ,
Aug 31, 2017 Aug 31, 2017

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Necesito cancelar mi suscripción y no existe el link de cancelar suscripcion que ponen en sus instructivos y el link de pongase en contacto me lleva a esa misma pagina. NECESITO CANCELAR URGENTEMENTE LA SUSCRIPCION Y QUE ALGUIEN SE CONTACTE CONMIGO PARA HACER EFECTIVA LA CANCELACION

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correct answers 1 Correct answer

LEGEND , Aug 31, 2017 Aug 31, 2017

Learn about cancelling your Adobe Creative Cloud plan subscription

Contact Support: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

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LEGEND ,
Aug 31, 2017 Aug 31, 2017

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Learn about cancelling your Adobe Creative Cloud plan subscription

Contact Support: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

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New Here ,
Nov 23, 2019 Nov 23, 2019

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ME PASA LO MISMO Y CONTESTES EN CASTELLANO, FRAUDE TOTAL

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New Here ,
Sep 27, 2021 Sep 27, 2021

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En la página no existe ningún link para cancelar la suscripción   y siguen haciendo los descuentos sin usar la aplicación  necesito un número  o que  alguien se comunique conmigo para cancelar

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Jun 06, 2022 Jun 06, 2022

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DESEO HACER LA CANCELACIÓN DE MI PLAN ADOBE COMO LE PUEDO HACER. GRACIAS

 

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Community Expert ,
Jun 07, 2022 Jun 07, 2022

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@Tahnee24749797s9z2 and @majiloz24754885iytj,

Use a modern desktop browser that accepts cookies and does not have script blockers.  Log-in to your account below.  Make sure your payment details are current.

https://account.adobe.com

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

If you still need helps, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 07, 2022 Jun 07, 2022

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Estoy con el mismo problema. Es una estafa pura, te lo ponen imposible para cancelar. Me apunté para un trial de 7 días, me di de baja despuès de dos, y ahí estoy sin poder parar la suscripción que no hice! Cómo bien dices, lo que ponen en el video no funciona! Es imposible de contactar con alguien de Adobe. 

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New Here ,
Nov 06, 2022 Nov 06, 2022

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Hola, quiero dar dd baja esta  suscripción.
viy a cancelar los pagos

saludo . 

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

 

<moved from download and install >

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