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Necesito una factura valida para Mexico

New Here ,
Sep 12, 2022 Sep 12, 2022

Descargue las facturas de mi cuenta sin embargo no son documentos validos para México aun cuando me cargan el 16% de IVA  ¿Donde puedo solicitar una factura valida para Mexico con CFDI?

 

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correct answers 3 Correct answers

Community Expert , Sep 12, 2022 Sep 12, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert , Jun 12, 2023 Jun 12, 2023
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Community Expert , Jun 12, 2025 Jun 12, 2025
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Community Expert ,
Sep 12, 2022 Sep 12, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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New Here ,
Nov 17, 2022 Nov 17, 2022

Hola! Pudiste encontrar alguna solución con este tema? Tengo el mismo problema que tú.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

@imirandaim 

 

contact support.

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New Here ,
Dec 07, 2022 Dec 07, 2022

HOLA! Pudiste encontrar una respuesta? Tengo el mismo problema. 

 

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Community Expert ,
Dec 07, 2022 Dec 07, 2022

@Maria27482034qu3c 

 

contact support.

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New Here ,
Apr 16, 2023 Apr 16, 2023

Las empresas obligadas a entregar CFDI deben de ser mexicanas, adobe al ser una empresa Extranjera esta exenta de ese requerimiento. por lo cual no entregan. pero sus facturas son valdiad para el sistema SAT

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New Here ,
Jun 12, 2023 Jun 12, 2023

O sea que si me funciona el recibo que te entrega adobe para facturarlo?

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Community Expert ,
Jun 12, 2023 Jun 12, 2023
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New Here ,
Jun 15, 2023 Jun 15, 2023

Claro, por ejemplo a mi contador le entrego mis facturas de facebook que es una empresa extranjera y no entrega CFDI

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New Here ,
Jun 28, 2023 Jun 28, 2023

En este caso, aunque la entregues al contador, no significa que sea válida en México. Para que una factura sea válida para efectos del SAT debe tener todos los elementos requeridos por las leyes mexicanas. Me podrías por favor decir que te dice tu Contador respecto a las "facturas" dew Adobe?

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New Here ,
Feb 03, 2024 Feb 03, 2024

Hace unos meses mi contadora dejo de aceptarmelas, antes el tipo de impuesto era VAT y aunque ahora ya aparece como IVA, al no tener CFDI forzar a meterlas como gasto generaba discrepancias fiscales.

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New Here ,
Feb 06, 2024 Feb 06, 2024

deberias entonces subcontratar el servicio con uno de los distribuidores autorizados en mexico para que te proporcionen el CFDI pero es logico que tendras que pagar un poco más

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New Here ,
Jun 12, 2025 Jun 12, 2025

Carlos gracias por la informacion, sabes de algun distribuidor autorizado que recomienden ?

 

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Community Expert ,
Jun 12, 2025 Jun 12, 2025
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New Here ,
Jun 26, 2025 Jun 26, 2025

Tengo entendido que aunque no den CFDI se puede justificar como gasto con el puro PDF al ser empresa extranjera, siempre y cuando el ticket tenga el RFC, el problema viene en que Adobe solo deja poner RFCs para empresas y no para individos.

 

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Adobe Employee ,
Jun 26, 2025 Jun 26, 2025
LATEST

Hi there, 

We hear you! 

Please refer the details shared in this link for help:https://adobe.ly/4lw1vmW.

 

Hope this helps! 

 

Thanks 
^KS

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New Here ,
May 04, 2024 May 04, 2024
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