Copy link to clipboard
Copied
hi. You provide invoices but not paid receipts - how do i get a receipt?
Copy link to clipboard
Copied
use your credit card or bank statement.
p.s. are you the owner or admin of a teams or enterprise subscription?
Copy link to clipboard
Copied
I am teh admin of an account
Copy link to clipboard
Copied
then you would need access to the owner's credit card or bank statement.
Copy link to clipboard
Copied
You need to have access to the bank statements, not the innvoice to get your receipt.
Copy link to clipboard
Copied
I never get a receipt from anyone, except when paying cash. The bank transfer statement is the receipt and needs normally to get attached to the innvoice. The innvoice is why you pay, the statement is the proof that you paid.
Copy link to clipboard
Copied
Hi @DOUG34086685cr9q ,
I reviewed the account that you have used to post here and found that you have an individual plan, hence moving this post to the Account, Payment and Plan for further assistance on your query.
Copy link to clipboard
Copied
that's quite a bit of misleading information, but to answer your original question, use your credit card statements for proof of payment.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now