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need a receipt not an invoice

New Here ,
Dec 06, 2023 Dec 06, 2023

hi. You provide invoices but not paid receipts - how do i get a receipt? 

 

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

use your credit card or bank statement.

 

p.s. are you the owner or admin of a teams or enterprise subscription?

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New Here ,
Dec 06, 2023 Dec 06, 2023

I am teh admin of an account

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

then you would need access to the owner's credit card or bank statement.

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

You need to have access to the bank statements, not the innvoice to get your receipt.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Dec 06, 2023 Dec 06, 2023

I never get a receipt from anyone, except when paying cash. The bank transfer statement is the receipt and needs normally to get attached to the innvoice. The innvoice is why you pay, the statement is the proof that you paid. 

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

Hi @DOUG34086685cr9q ,

 

I reviewed the account that you have used to post here and found that you have an individual plan, hence moving this post to the Account, Payment and Plan for further assistance on your query.

 

 

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Community Expert ,
Jan 09, 2024 Jan 09, 2024
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that's quite a bit of misleading information, but to answer your original question, use your credit card statements for proof of payment.

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