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NEED ASSISTANCE

New Here ,
Apr 21, 2020 Apr 21, 2020

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To whom it may concern,

I will start out by saying I absolutely love using adobe for my documents but I AM VERY DISAPPOINTED AND UNSATISFIED. I paid for the upgrade and I even followed ur prompts and paid again for the creative cloud which I DONT LIKE. The charges were only to be $9.99 each I go to check my checking account and there were SIX(6) CHARGES@$9.99; that's almost $60.00 and I CANT USE IT WITHOUT IT CHARGING ME AGAIN. 

I WANT to keep the basic adobe for the $9.99 but NOT CREATIVE CLOUD and I WANT A COMPLETE REFUND. I would really appreciate it. 
2nd thing is I would really really like to see what programs you have as far as....

~~photo management 

~~Personal monthly bills

        (keep track of my personal bill)
~~Contact and time do list

I am always on the go and I use planners to keep myself straight but I use to many find myself in a financial struggle not remembering password for this or that and if this was done/paid and when. 
plzzzzzzzzzz.  HELP HELP HELP HELP 

When I downloaded the creative cloud is was due to adobe saying I didn't have enough space so okay yeah I get that but now I ABSOLUTELY don't the creative cloud brought so much junk and links with it. It has my laptop completely locked. SADLY enough it has my paper work with it

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Adobe Community Professional ,
Apr 21, 2020 Apr 21, 2020

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These are user-to-user forums - you need to contact Adobe directly about your payments issue. For bug and feature requests post them here: https://www.adobe.com/products/wishform.html

 

If you have a specific issue with an application, state which program, your OS version and give  details of the problem.

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Adobe Community Professional ,
Apr 21, 2020 Apr 21, 2020

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I removed the autolink from your text, as it was a bit confusing.

 

Adobe does not make time management, personal financial management, or password management software.

 

Adobe's programs for managing photographs is Lightroom (cloud-based storage) or Lightroom Classic (desktop-based storage).

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Adobe Community Professional ,
Apr 21, 2020 Apr 21, 2020

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LATEST

#1 Adobe makes pro-level software and online services for creative content designers.  It's up to you to ensure your computer exceeds the minimum system requirements to run Creative Cloud+ all the other apps you intend to use.  See link below. 
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

#2 Please log-in to your account below to see if your plan is what you think it should be.  Click Manage Plans.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

================
NOTE: The pandemic is effecting all sectors. Wait times may be longer than normal.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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