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Need to cancel my subscription! Support instructions don't work!

New Here ,
Oct 14, 2023 Oct 14, 2023

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The cancellation page with the steps to cancel plan does not work for me because it will not let me manage my account like I can't edit my billing or payment information either. I just need to cancel because I can't have Adobe bill me another bill if I don't have the programs anymore on the new laptop. Plus there no option to speak a to real live customer service agent either? 

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Community Expert ,
Oct 14, 2023 Oct 14, 2023

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@Rachel32925573y9jf 

 

do you have a teams or enterprise subscription?  if so, contact your admin.

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