Need to cancel my subscription! Support instructions don't work!

[Rachel32925573y9jf]

The cancellation page with the steps to cancel plan does not work for me because it will not let me manage my account like I can't edit my billing or payment information either. I just need to cancel because I can't have Adobe bill me another bill if I don't have the programs anymore on the new laptop. Plus there no option to speak a to real live customer service agent either? 

[kglad]

@Rachel32925573y9jf 

do you have a teams or enterprise subscription?  if so, contact your admin.