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need to pay invoice on app that im not use anymore

New Here ,
Mar 04, 2021 Mar 04, 2021

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Dear Adobe team,

 

im no longer use the app anymore.

but when i unsubcribe it, why i need to pay extra money to unsubribe it?

and it scheduled monthly.

 

i already deactivate my previous account, and still receiving this bill 

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Activation billing and install, How to, Tools, Type

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Adobe Community Professional ,
Mar 05, 2021 Mar 05, 2021

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I suppose you have a year-long subscription that is paid monthly. It's cheaper but less flexible. There are deadlines for unsubscribing without extra cost.

 

On the forum we cannot help you with negotiating your subscription issues. Please contact Customer Care: https://helpx.adobe.com/contact.html

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