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I need to talk with a human
JohnHines
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What do you need help with, John?
This is a user-to-user support community. We are all humans here. 😇
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And if it is an account or billing issue:
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html