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New account creation is not available at this time

New Here ,
Jul 02, 2023 Jul 02, 2023

How to solve the registration problem?
I know that there is a restriction for Russia and Belarus. I don't live in any of these countries. I live in Kazakhstan

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

 

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

 

===============================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Adobe Employee ,
Jul 03, 2023 Jul 03, 2023
LATEST

Hi there,

Did you follow the suggestions shared by the expert above?

Let us know.

Regards,

Shivangi

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