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New tax on subscription?

New Here ,
Apr 26, 2021 Apr 26, 2021

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I've been paying $9.99 USD per month for years. A few weeks ago Lightroom went crazy, said I needed to reregister, it couldn't find my license, etc. Eventually I got it working. And now I'm suddenly paying $10.59 per month instead of $9.99 as I have been for years.


What's going on?

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Billing

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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This is a public forum, you need the link to Adobe support for account issues, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
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Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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I'm sure you know more than we do about recent tax & currency fluctuations in your region which might explain the 60 cent price hike.  Check your spam folder for any emails from Adobe.  They usually let you know when there's a price increase.  In any case, it's not something fellow product users can help you with because prices & taxes vary by region.  If you have more questions, please contact Adobe support and ask for a billing agent.   See links below.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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