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Newbie upgrade query

New Here ,
Nov 20, 2022 Nov 20, 2022

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Hi guys, wondered if you could help. I've just recently upgraded to the whole Adobe suite apps ,do i now need to cancel the PR, ILL, & PS individual plans that I originally had?

Thanks in advance

Matt

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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make sure you're not going to be charged a cancellation fee. if there's any doubt about that, contact support.


for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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Log-in to your online account below to see what you're paying for.

https://account.adobe.com/plans.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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