NO MORE BILLING

New Here ,
Oct 07, 2020 Oct 07, 2020

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I was trying to get this app but i just wanted the free trial but i still had to go through all this billing to try and draw something i'm very upset because nobody could help me 😤😠😡

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correct answers 1 Correct answer

Adobe Community Professional , Oct 07, 2020 Oct 07, 2020

When you 'click to agree' to the subscription terms while starting a trial, that means that you really do need to read BEFORE you start a trial... https://www.adobe.com/legal/subscription-terms.html

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-t

...

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Adobe Community Professional ,
Oct 07, 2020 Oct 07, 2020

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When you 'click to agree' to the subscription terms while starting a trial, that means that you really do need to read BEFORE you start a trial... https://www.adobe.com/legal/subscription-terms.html

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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