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No Pause or Hold Policy

New Here ,
Jan 10, 2021 Jan 10, 2021

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I am rather dissapointed in Adobe for not putting a system in place for creators effected by the COVID-19 Pandemic.

As a video producer working for myself... I have had NO income since March, and i'm am not elegable for any government plans due to not being self employed long enough, and i still live with my parents.

 

I'm rather annoyed that there was no systme put in place from Adobe to hold or pause your subscription until people are in a better place to be able to start making payments again.

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Community Expert ,
Jan 10, 2021 Jan 10, 2021

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Adobe has bent over backwards to assist people adversely effected by the pandemic. 

https://www.adobe.com/covid-19-response.html

 

Contact Adobe support directly to find out what your options are.  Not long ago, payment deferments were offered on a case-by-case basis to paying subscribers.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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