Copy link to clipboard
Copied
Actualmente no tengo ningun producto activo y quisiera eliminar mi metodo de pago, en la pagina web lo pude hacer, pero en la aplicación de escritorio Creative Cloud, sigue guardado mi metodo de pago y a diferencia de la web, solo me sale la opción para añadir metodo de pago, no editar, gracias.
Copy link to clipboard
Copied
use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html
p.p.s. you can also use twitter to tweet @AdobeCare
p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...