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No puedo realizar el pago del Plan Anual pago mensual

New Here ,
Sep 09, 2021 Sep 09, 2021

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Soy una estudiante que quiero realizar el pago de Adobe Stock: Plan Anual de Pago Mensual , desde hace 5 días, pero no se realiza el cobro desde mi cuenta bancaria. Quiero que se cobre el dinero, para después cancelar el plan, estuve llamando al número de servicio al cliente, pero NO CONTESTAN ¡ Urgente! quiero cancelar este plan, porque NO voy a poder pagarlo durante un año. 

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Community Information, Enhancement, Feature request, How to

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

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