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No sales for existing users.

New Here ,
May 26, 2022 May 26, 2022

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When Adobe has sales, they only apply to new subscribers. What about loyal subscribers? If we see a sale, we should be able to access that price as well. 
Right now companies are shifting to treating new and existing customers equally. Why not Adobe? 

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Account management , Billing

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correct answers 1 Correct answer

Adobe Community Professional , May 26, 2022 May 26, 2022
This is a public forum with mostly other users... and the Adobe support staff who read here do NOT make marketing decisions... you might contact Adobe directly Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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This is a public forum with mostly other users... and the Adobe support staff who read here do NOT make marketing decisions... you might contact Adobe directly

 

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

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New Here ,
May 26, 2022 May 26, 2022

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There are community guidelines to be kind and  respectful. 
This comment is neither. 

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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Not liking a truthful answer does not mean that the information is not kind and respectful

 

Nobody here can help with how Adobe sells products, you need to contact someone at Adobe who makes the policy

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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quote

There are community guidelines to be kind and  respectful. 
This comment is neither. 


By @defaultbefuv96jhyu2

 

I find nothing disrespectful about the reply by John T Smith .

He was simply informing you that we here, at this user to user forum, don't make marketing decisions for Adobe and are not able to explain their marketing strategy. 

 

 

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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LATEST

Black Friday sales are introductory for the 1st year only. 

https://www.adobe.com/creativecloud/plans.html

 

Eligible Students & Teachers get 60% off for the first year only.  After the introductory period, regular rates apply.

 

image.png

 

For billilng or account issues,  CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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