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No se activa la suscripción mensual

New Here ,
Jan 21, 2024 Jan 21, 2024

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He comprado la suscripción mensual pero no se activa ninguna de las funciones,como debo proceder,gracias

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Community Expert ,
Jan 21, 2024 Jan 21, 2024

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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Community Expert ,
Jan 21, 2024 Jan 21, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
Jan 24, 2024 Jan 24, 2024

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Check out this article for help: https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html

Regards,

Shivangi

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