no serial number for my element down load and it's not listed on my account.

New Here ,
Nov 17, 2021 Nov 17, 2021

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I purchased photoshop elements a few weeks ago and installed it on a new laptop. threw the activation pre-paid card away and now i want to use it, it is asking for a serial number but i can't get without the card. i have gone on my adobe account and the purchased product isn't there and neither it the button to click to even list my products. please help. 

 

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

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Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
- page has links to programs to find an installed serial number in Mac or Windows
- Also https://helpx.adobe.com/download-install/kb/find-serial-number.html
- when you find your serial number(s) write them down and put in a desk drawer

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