Okres próbny a usunięcie konta

New Here ,
Nov 08, 2021 Nov 08, 2021

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2 dni temu skorzystałam z 7 dniowej wersji próbnej. Po skończonej pracy usunęłam konto bez rezygnacji z wersji próbnej. Czy zostaną naliczane mi opłaty? Konto zostało dezaktywowane i nie mam już do niego dostępu. 

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correct answers 1 Correct answer

Adobe Community Professional , Nov 08, 2021 Nov 08, 2021
This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work Thi...

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New Here ,
Nov 08, 2021 Nov 08, 2021

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Podczas wchodzenia w zakładkę plany pojawiał się komunikat : nie masz żadnych  płatnych planów. 

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New Here ,
Nov 08, 2021 Nov 08, 2021

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A na E-mail informacja o zamknięciu mojego konta. Czy razem z zamknięciem konta okres próbny został anulowany? 

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Adobe Community Professional ,
Nov 08, 2021 Nov 08, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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