• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Old account

New Here ,
Jun 25, 2020 Jun 25, 2020

Copy link to clipboard

Copied

I tried to log in using an old account credentials. They sent me a code to both my phone and email. I received neither. I'm concerned because I have free Adobe products attached to that account. I'm afraid that I will lose all three if I can't get into my old account. Anybody have an idea of what to do?

 

Views

124

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 25, 2020 Jun 25, 2020

Copy link to clipboard

Copied

I meant to say 3 products. I'm hoping that an adobe employee sees this

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 25, 2020 Jun 25, 2020

Copy link to clipboard

Copied

LATEST

This is a user-to-user forum for a dead product called GoLive which is no longer supported.  Adobe employees never visit this space.

 

I'm moving your question to Account, Payment & Plans forum.

 

You say you have a FREE Membership to Creative Cloud? Please log-in to your account below using a browser that accepts cookies and does not have script blockers.
https://account.adobe.com/plans

Post back if you still need help.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines