/t5/account-payment-plan-discussions/old-account/td-p/11241035Jun 25, 2020
Jun 25, 2020
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I tried to log in using an old account credentials. They sent me a code to both my phone and email. I received neither. I'm concerned because I have free Adobe products attached to that account. I'm afraid that I will lose all three if I can't get into my old account. Anybody have an idea of what to do?
/t5/account-payment-plan-discussions/old-account/m-p/11241088#M5995Jun 25, 2020
Jun 25, 2020
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This is a user-to-user forum for a dead product called GoLive which is no longer supported. Adobe employees never visit this space.
I'm moving your question to Account, Payment & Plans forum.
You say you have a FREE Membership to Creative Cloud? Please log-in to your account below using a browser that accepts cookies and does not have script blockers. https://account.adobe.com/plans
Post back if you still need help.
Nancy O'Shea— Product User, Community Expert & Moderator
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