Opend a new account for testing Creative Cloud. Accidentally had a typo in Mailadress

New Here ,
Apr 13, 2021 Apr 13, 2021

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Hi there,

i had recently created an adobe account to test the illustrator.
But accidentally i typed EMAIL REMOVED instead of EMAIL REMOVED which was right.
No i wanted to test, but i cant because the cc keeps asking for a verification pin, sended to the wrong mail.
it is impossible to contact anyone via phone or contactfor or similar.
i added my credit card to the account, and now i am unable to use or cancel the subscription.

Please help!

 

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[This is a public forum, not Adobe support, please do not post personal information]

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Account management , Billing

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Adobe Community Professional ,
Apr 13, 2021 Apr 13, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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