Outreach/Learning Mentor eligibility to Creative Cloud Teacher Pricing

[Pete Kendrick]

Hello!

Reposting here because I think I may have initially reposted in the incorrect forum. Sorry!!
I work for the UK based Switch Midlands – #poweringpotential.

I support children in schools who are at risk of permanent exclusion from education due to behavioural issues brought about by difficult or traumatic life events.

I am wondering if I am eligible for the Creative Cloud Student and Teacher pricing?

Thank you.

Pete Kendrick

[kglad]

if you're a teacher, yes. otherwise, "support " is ambiguous.

[Pete Kendrick]

Thank you for your reply.
I agree. And my "support" can be academic, pastoral, emotional or a combination of all three. This is why asked the question and posted a link to my employer to hopefully provide some clarity.
If I can have a definitive answer then I would need to know what evidence I need to provide.
🙂

[Peru Bob · Accepted solution]

Proof of eligibility

For eligibility verification, documents dated within the last six months are considered current.

Teachers, faculty, and staff

The present ID that includes your name, the date, and the name of the educational entity or an official document such as the following:

• Institutional paycheck stub
• Letter on official letterhead from the registrar of the educational entity indicating current employment

Note:

You can cross out any sensitive information such as pay amounts, grades, or social security numbers.

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from here:

https://helpx.adobe.com/creative-cloud/faq/students-teachers.html#main-pars_text

[Pete Kendrick]

Thank you very much. I knew I'd seen the information somewhere but couldn't find it again.
I can currently see how I would upgrade my current plan in the normal manner. How would I go about requesting the Student/Teacher plan? How would I submit the relevant ID?
Thank you.

[Peru Bob]

The best way for you might be to contact Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

[Pete Kendrick]

That's brilliant. Thank you for your help! 🙂 

[Peru Bob]

You're welcome.