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pago activo

New Here ,
Sep 10, 2020 Sep 10, 2020

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actualmente tengo mi pago mensual activo y no me deja utilizar las herramientas de relleno y firma

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correct answers 1 Correct answer

Community Expert , Sep 11, 2020 Sep 11, 2020

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if that looks correct, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if that fails to solve the problem, what subscription does your account show that you have?  (embed a screenshot showing your account page subscription

...

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if that looks correct, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if that fails to solve the problem, what subscription does your account show that you have?  (embed a screenshot showing your account page subscription.  use the insert photo icon.)

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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