Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Paid Adobe account through Techsoup

New Here ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

I have 3 Adobe Pro accounts that I paid for through Techsoup Canada. 

I have logged in only to find out that I no longer have paid versions - according to our receipts our subscription is valid until 2026.

Any suggestions? Very frustrating.

 

Thanks,

 

Tracey

Views

48

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Apr 23, 2021 Apr 23, 2021
This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work https://helpx.adobe.com/contact.html?rghtup=autoOpen . Also: beware of answering anyone who sends you a private message -click ...

Likes

Translate

Translate
Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

LATEST

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines