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Paid membership?

New Here ,
Jan 03, 2025 Jan 03, 2025

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My credit card is charged with a membership fee from adobe but I do not see a paid membership in my account settings? How do I see what the fee payment is for?

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Billing

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Adobe Employee ,
Jan 03, 2025 Jan 03, 2025

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Hi @toine_7972,

Thanks for reaching out. I checked your account details. There is no active subscription or transaction made from Adobe's end. Did you get in touch with your bank about the unknown charges?

Let us know if you have any questions for us.


^SG

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New Here ,
Jan 04, 2025 Jan 04, 2025

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are you able to check invoicenumbers as well? The reference is BL2975335065

 

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Community Expert ,
Jan 03, 2025 Jan 03, 2025

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start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

if you still don't recognize the charges, contact your credit card issuer and report fraud.

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