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New Here ,
Jun 16, 2023 Jun 16, 2023

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Hi, I just accidentally paid for a €25 subscription, I don't need it now, can I get a refund?

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correct answers 1 Correct answer

Community Expert , Jun 16, 2023 Jun 16, 2023

if you're within the 14 day trial, and purchased from adobe, yes. contact adobe support for that.

 

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than

...

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Community Expert ,
Jun 16, 2023 Jun 16, 2023

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Moved to the Account, Payment, and Plan form, from the Photoshop forum.

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Community Expert ,
Jun 16, 2023 Jun 16, 2023

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if you're within the 14 day trial, and purchased from adobe, yes. contact adobe support for that.

 

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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