Hi! I seem to be paying £49.94 (the full Adobe fee without being a student) for my account this year. I was and still am a student and I have been using my institutional email to log in. I paid £24.96 all of last year and £16.24 the year before, however the website states that it should only be £24.96 every month after the first year. Is there any way I can fix this?
It's better you contact support for the resolution of your issue, these are peer-to-peer forums so no one will be able to help you with account issues. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html?rghtup=autoOpen Type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan
I may be wrong but I think that's all you get from your student discount. 60% off for the first year and 40% off for the second year. After that, it reverts to the regular price. But prices and terms may vary in your region. So contact Adobe support directly.
Nancy O'Shea, Product User & Community Expert Alt-Web Design & Publishing ~ Web : Print : Graphics : Media