Payment done but subscription not

New Here ,
Nov 21, 2021 Nov 21, 2021

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Dear sir, 

 

Payment done but still activation not received. 

 

Attached payment details, ALERT: You've spent Rs.340 on CREDIT Card xx6735 at GOOGLEPLAY on 2021-11-21:20:23:34.

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Community Expert ,
Nov 21, 2021 Nov 21, 2021

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Moving thread to the Account, Payment, & Plan forum from Using the Community

 

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Community Expert ,
Nov 21, 2021 Nov 21, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 21, 2021 Nov 21, 2021

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LATEST

What did you order and from whom did you order?  That's who you must contact.

 

If you paid Adobe directly, check the status of your subscription to see if it is active.

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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