Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

payment expiring

New Here ,
Nov 18, 2022 Nov 18, 2022

I keep geting emails about expiring payment method, which is okay. 

My question is: if I pay NOW  A YEAR ahead of my plan , and my card expires next month, will it affect the CURRENT year? I guess no, but just to make sure.

Thanks

 

502
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 19, 2022 Nov 19, 2022

You have to clarify specific payment questions with sales support directly. Contact them via web chat, e-mail, phone or the @AdobeCare Twitter handle. Here on this forum we have no insights into individual accounts nor the power to do anything about these matters.

 

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2022 Nov 19, 2022

@dus26554855zt2v 

I've moved your post from Photoshop to Account, Payment, & Plan. Do not reply to spammers who may PM you.

 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen 

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.

You can find phone numbers here (you may be on hold for a while):
https://helpx.adobe.com/contact/phone.html 

~ Jane

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2022 Nov 19, 2022
LATEST

no, it won't. your current plan will not expire on the date currently scheduled, but will be extended one year by making that early payment.

 

NOTE: if you purchase an annual plan paid monthly with that soon to expire card, you will have to update payment so you don't go into arrears.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines