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payment in usd

New Here ,
Oct 23, 2023 Oct 23, 2023

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Hello, I have an annual plan for  Adobe Acrobat Pro subscription paid by Visa credit card. I have paid always in Argentina pesos but this month the amount appears in dollars. Is there any explanation for this currency change? I contacted Visa in Argentina but I have no answer.  Invoice # AB02374500423CAR. I also send an email to store@adobe.com in oct 19 without answer up to now. My email address <email address removed>

 

Rgds,

Miriam 

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Community Expert ,
Oct 23, 2023 Oct 23, 2023

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contact adobe support.. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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