payment issue/ error

[sofia_a._1924]

i have a payment issue. I always keep the method of payment updated but still it says that i have not. Although the payment is succed i dont have access to the functions i pay for. What can i do ? And to whom can i talk ?

[Shivangi_Gupta]

Hi sofia_a._1924,

Thanks for reaching out. I reviewed your account details. We have not received the payment for both your plans yet. When did you make the payment?

Sometimes, it takes a day or two for the payment to get processed.

Looking forward to your response.

^Shivangi